Privacy Policy for ORDLoh! App

Effective Date: 2024/01/01

1. Introduction

• Welcome to ORDLoh! ("we," "our," or "us"). We are committed to protecting your privacy and providing a secure user experience. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to safeguard your data. By using the ORDLoh! app, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 What We DON'T Collect:

We do not collect the following sensitive information:

• Names

• National Registration Identity Card (NRIC) details

• Passwords

• Device Information

• Other sensitive, identifying information (including names, birthdays, or any other private information)

2.2 What We DO Collect:

We collect the following information to enhance the functionality of ORDLoh!:

• User-created usernames

• Various user-set dates (for app countdown and functionality)

• Preferences (social and app settings)

3. How We Use Your Information

We use the collected information to:

• Ensure the functionality of the ORDLoh! app

• Personalize user experiences

• Facilitate social interactions within the app

• Provide countdown features based on user-set dates

• Improve and optimize our services

4. Data Handling and Security

• Your data is handled in accordance with the Personal Data Protection Act (PDPA) and complies with the privacy practices of the Play Store/Apple Store. We employ robust encryption protocols when transmitting data to our backend service, managed by Google's Firebase backend system. This ensures the confidentiality and integrity of your information.

5. Third-Party Services

• We may use third-party services to enhance the features of ORDLoh! These services adhere to their own privacy policies, and we encourage you to review them for a comprehensive understanding of their practices.

6. Consent and User Control

• By using ORDLoh!, you consent to the collection and use of your information as outlined in this Privacy Policy. You have the right to control and manage your privacy settings within the app.

7. Changes to the Privacy Policy

• We reserve the right to update this Privacy Policy. Any changes will be communicated through the app or our website. It is your responsibility to review the policy periodically and stay informed about any modifications.

8. Contact Us

• If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at support@ordloh.app.

9. PDPA Compliance

• Our data practices adhere to the provisions outlined in the Personal Data Protection Act (PDPA) of Singapore. We are committed to ensuring that your personal data is collected, used, and disclosed in compliance with the PDPA principles.

10. Purpose Limitation

• We collect and process your personal data only for the purposes stated in this Privacy Policy. Any additional purposes will require your explicit consent.

11. Data Accuracy

• We strive to keep the information we collect accurate and up-to-date. Users are encouraged to update their information within the app to ensure its accuracy.

12. Data Retention

• We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted or anonymized.

13. Transfer of Data Outside Singapore

• Your data may be processed, stored, and transferred outside of Singapore, including to servers operated by Google's Firebase backend system. We take appropriate measures to ensure that your data remains secure and protected in accordance with the PDPA.

14. Complaints

• If you believe that we have not complied with the PDPA or if you have any concerns about our data handling practices, you may file a complaint with the Personal Data Protection Commission (PDPC) in Singapore.