Privacy Policy for ORDLoh! App

1. Introduction

Welcome to ORDLoh! ("we," "our," or "us"). We are committed to protecting your privacy and providing a secure user experience. This Privacy Policy outlines the information we collect, how we use it, and the measures we take to safeguard your data. By using the ORDLoh! app, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 What We DON'T Collect:

• Names
• NRIC details
• Passwords
• Device Information
• Other sensitive, identifying information

2.2 What We DO Collect:

• User-created usernames
• User-set dates (for countdown features)
• Preferences (social and app settings)

3. How We Use Your Information

• Ensure app functionality
• Personalize user experiences
• Enable social features
• Support countdown features
• Optimize services

4. Data Handling and Security

Your data is handled in accordance with the Personal Data Protection Act (PDPA) and complies with the privacy practices of the Play Store/Apple Store. We employ robust encryption protocols when transmitting data to our backend service, managed by Google's Firebase backend system. This ensures the confidentiality and integrity of your information.

5. Third-Party Services

We may use third-party services to enhance the features of ORDLoh! These services adhere to their own privacy policies, and we encourage you to review them for a comprehensive understanding of their practices.

6. Consent and User Control

By using ORDLoh!, you consent to the collection and use of your information as outlined in this Privacy Policy. You have the right to control and manage your privacy settings within the app.

7. Changes to the Privacy Policy

We may update this policy and will notify users via the app or our website. Please review periodically for changes.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, email us at support@ordloh.app.

9. PDPA Compliance

Our data practices adhere to the provisions outlined in the Personal Data Protection Act (PDPA) of Singapore. We are committed to ensuring that your personal data is collected, used, and disclosed in compliance with the PDPA principles.

10. Purpose Limitation

We only process personal data for the purposes stated here. Any new purposes require your explicit consent.

11. Data Accuracy

We strive to keep the information we collect accurate and up-to-date. Users are encouraged to update their information within the app to ensure its accuracy.

12. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted or anonymized.

13. Transfer of Data Outside Singapore

Your data may be processed, stored, and transferred outside of Singapore, including to servers operated by Google's Firebase backend system. We take appropriate measures to ensure that your data remains secure and protected in accordance with the PDPA.

14. Complaints

If you believe that we have not complied with the PDPA or if you have any concerns about our data handling practices, you may file a complaint with the Personal Data Protection Commission (PDPC) in Singapore.